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Ordering Information

Greece

 

ORDERING METHOD:

 

PAYMENT METHOD:

A. Direct Bank Transfer

Make your payments directly to our bank account. Please use your ID order in your payment receipt. Let us know through email that you completed your deposit to our bank account in order to proceed with the shipping of your order. For a bank transfer from another bank, the bank commission will be fully charged to the customer by choosing the corresponding option.

Bank accounts:

ALPHA BANK

Owner: E.P. Metamorphosi IKE

Bank Account Number: 970002002004483

IBAN: GR4001409700970002002004483

Ethniki Trapeza

Owner: E.P. Metamorphosi IKE

Bank Account Number: 70600248135

IBAN: GR9301107060000070600248135

Piraeus

Owner: E.P. Metamorphosi IKE

Bank Account Number: 5186095568046

IBAN: GR1101721860005186095568046

 

B. Cash on delivery

Cash payment to the delivering ACS courier or to the nearest ACS store. Only for orders within Greece. This service has an additional cost of 1,50 euro.

C. Payment by Credit / Debit / Prepaid Card

Pay with Credit, Debit or Prepaid card through the secure electronic payment platform “Alpha e-Commerce” of Alpha Bank. If you choose this method of payment, during the order process you will be directed to payment system Alpha  e-Commerce, which guarantees the security of the transaction.

All payments made through electronic payment platform “Alpha e-Commerce” Alpha Bank’s use TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key. The information on the card (card number, CVV2, expiration date) are transmitted / transferred via the Internet in encrypted form (SSL 128-bit encryption) and is not accessible by third parties. The systems and procedures used by Alpha Bank prevent others from accessing the data and information of systems.

You can use the following credit cards: Visa, MasterCard, Maestro, American Express, Diners, Discover.

accepted credit cards

Pay with your digital wallet
Through the “Alpha e-Commerce” you are also given the option of paying through the new innovative payment service Masterpass.

Attention!

Our company does not store or record credit card numbers, CCV2, and expiration dates of credit cards.

D. PayPal

Paypal is a safe, globally established way of online payment. To pay through Paypal, you can either use your personal Paypal account (provided you have one) or use your debit or credit card through Paypal (in this case you don’t provide your card details to our online shop but only to Paypal, as you are transferred to its safe environment, as long as you choose this way of payment).

 

SHIPPING METHOD AND SHIPPING CHARGES:

Orders will be shipped within 3 working days from completion of the ordering process. We make all possible efforts to ship orders within the time period specified.

The way of shipment is ACS Courier. Suggestive delivery time: Land Destinations 1-2 days, Island Destinations 1-3 days, Difficult to Access Areas 1-5 days.

For purchases up to 49,99 euro, shipping charges are 2,50 euro for Greece.

For purchases of 50,00 euro and over, shipping charges are free for Greece.

For the “Difficult to Access Areas” shipment is made to the nearest ACS Courier where is picked up by the customer (altenatively you can contact us through email: contact@metamorphosibooks.gr in order to send your order through Hellenic Post Office).

In the case of non collection due to negligence or refusal of the customer, his account is charged with the shipping cost, independently of whether his initial shipment was charged with shipping expenses or not.

Return Policy

Returns of the products that have been purchased through the website of our Company are allowed in the following cases:

  1. In case wrong items have been shipped, due to the Company’s mistake, the Customer can return the product within fourteen (14) days of purchase. The product must be intact without having been used. In this case the return shipment cost will be borne by the Company.
  2. Also, the Customer has the right to withdraw unjustifiably and return the product within fourteen (14) days from its delivery, according to the Law of Customer Protection. The product must be intact without having been used. In this case the return shipment cost will be borne by the Customer.

 

International

 

ORDERING METHOD:

As above

 

PAYMENT METHOD:

A. Direct Bank Transfer

Make your payments directly to our bank account. Please use your ID order in your payment receipt. Let us know through email that you completed your deposit to our bank account in order to proceed with the shipping of your order. For a bank transfer from another bank, the bank commission will be fully charged to the customer by choosing the corresponding option.

Bank accounts:

ALPHA BANK

Owner: E.P. Metamorphosi IKE

Bank Account Number: 970002002004483

IBAN: GR4001409700970002002004483

Ethniki Trapeza

Owner: E.P. Metamorphosi IKE

Bank Account Number: 70600248135

IBAN: GR9301107060000070600248135

 

B. Payment by Credit / Debit / Prepaid Card

Pay with Credit, Debit or Prepaid card through the secure electronic payment platform “Alpha e-Commerce” of Alpha Bank. If you choose this method of payment, during the order process you will be directed to payment system Alpha  e-Commerce, which guarantees the security of the transaction.

All payments made through electronic payment platform “Alpha e-Commerce” Alpha Bank’s use TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key. The information on the card (card number, CVV2, expiration date) are transmitted / transferred via the Internet in encrypted form (SSL 128-bit encryption) and is not accessible by third parties. The systems and procedures used by Alpha Bank prevent others from accessing the data and information of systems.

You can use the following credit cards: Visa, MasterCard, Maestro, American Express, Diners, Discover.

accepted credit cards

Pay with your digital wallet
Through the “Alpha e-Commerce” you are also given the option of paying through the new innovative payment service Masterpass.

Attention!

Our company does not store or record credit card numbers, CCV2, and expiration dates of credit cards.

C. PayPal

Paypal is a safe, globally established way of online payment. To pay through Paypal, you can either use your personal Paypal account (provided you have one) or use your debit or credit card through Paypal (in this case you don’t provide your card details to our online shop but only to Paypal, as you are transferred to its safe environment, as long as you choose this way of payment).

 

SHIPPING METHOD AND SHIPPING CHARGES:

The way of shipment is HELLENIC POST OFFICE FIRST PRIORITY REGISTERED MAIL. Allow 1-3 weeks for delivery. The shipping cost is estimated upon ordering.